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Cleaning Professionals
THE DIAMOND FAIRY
FAQ
The Ins And Outs of How We Do Business
All our cleaners are carefully vetted, formally interviewed and background checked. Following a telephone interview, succesful candidates will then undergo a face-to-face interview in their own home (or via video call if COVID restrictions are in-place). We'll then perform background checks, review references and two forms of ID including proof-of-address. Only then will we add them to our database.
You will pay the cleaner direct after each clean that they complete for you. Most of our clients will pay their cleaner in cash but it is also fine to pay by bank transfer if that is more convenient. Our Management fees which are paid to The Diamond Fairy can be paid by credit or debit card or bank transfer.